TotalEnergies in the Middle East

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TotalEnergies is a multi-energy company that produces and markets fuels, natural gas, and electricity. Our 100,000 employees are committed to better energy that is more affordable, more reliable, cleaner, and accessible to as many people as possible. Active in more than 130 countries, our ambition is to become the responsible energy major. TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people. 

TotalEnergies is present in the UAE across all elements of the energy sector and, through its many joint ventures, prides itself on being ADNOC’s number one partner. Moreover, TotalEnergies has operational presence through its affiliates, TotalEnergies Renewables Distribution Generation Middle East and Africa, TotalEnergies Renewables International, TotalEnergies Marketing Middle East, and via its trading branch TotalEnergies Trading & Shipping SA. TotalEnergies operated Total Abu Al Bukhoosh field for 47 years of production until, 8th March 2021. In November 2022, TotalEnergies E&P UAE relinquished its operational role and became a 10% stakeholder of ADNOC in its TotalEnergies Unconventional Gas operation. 

 

Committed to the UAE

Since 1939, TotalEnergies’ activities have evolved in the energy sector, through its value-added presence that included technical assistance, knowledge transfer, and human capacity building, its secondment of experienced TotalEnergies personnel and developing national talents. In the upstream sector, through continuous investment in the most advanced technology and by sharing our regional and worldwide expertise, we contribute towards unleashing the value of the country's oil and gas resources, while always setting and maintaining the highest HSE standards. 

Progressing on it, in July 2022, TotalEnergies signed a strategic partnership agreement with ADNOC which aims to jointly evaluate new growth opportunities in the development of oil and gas projects in the UAE to ensure sustainable energy supply to the markets and contribute to global energy security, supply of diesel from the UAE to France, prospects for a commercial carbon capture, utilization, and storage (CCUS) project in the UAE. Indeed, our ambition is to be a world-class player in the energy transition. 

 

Mission

TotalEnergies, is involved in the manufacturing and marketing of Automotive, Industrial and Marine Lubricants along with Greases and Specialty products. The company is also active in Aviation Fuels and High Performance Motor Racing Fuels.

TotalEnergies operates in a highly competitive market environment and is committed towards providing latest technology products and service to it's customers.

Vision

To be amongst the market leaders in the countries it operates in. Being in line with customer demands for it to emerge as a most reputed brand. Ensuring high degree of Customer Satisfaction, preserving & enhancing the high levels of Quality and HSE performance. A committed contributor to the society by implementation of sustainable development policies. 

Being a centre of expertise and excellence, providing an opportunity for professionals within the group, partners and stakeholders to share and learn the best practices and technology.

Ambitiously, it aims for being best in class through Global Excellence by 2018 demonstrated by sound, structured and innovative strategies deployed across all it's processes, resulting in positively impacting consistent results capable of being benchmarked within the group & across industry I industries.
 

• 2000: One of the first companies in the region to be certified against upgraded ISO 9001 Quality Management standards
• 2003: Winner of Dubai Quality award for manufacturing based on European Foundation for Quality Management (EFQM) model by Department of Economic Development, Government of Dubai.
• 2005: Safety management system Certified to meet International safety requirements System (ISRS), Level 7 for the first time.
• 2006: EHS Award for Environmental Performance by Jebel Ali Free Zone Authority.
• 2008: Dubai Health and Safety Gold award for Environmental Performance.
• 2010: Safety management system certified to meet OHSAS 18001 requirements.
• 2010: Sharing best practices with Jebel Ali free zone companies to enhance HSE culture.
• 2010: Environmental management systems certified to meet ISO: 14001 standards.
• 2011: Royal Society for Prevention of Accidents (ROSPA) Gold Award.
• 2011: Environmental performance award from Ministry of Environment and Water.
• 2014: Energy management system certified to meet ISO 50001 standards.
• 2018: Product of the year Award in the lubricant section
• 2021: Safety management system certified to meet ISO 45001 requirements

TotalEnergies has a wide network of partners across the GCC, Central Asia and the Middle East including: UAE, Qatar, Kuwait, Oman, Sudan, Turkmenistan, Bahrain & Iraq with more than 50 major Official equipment manufacturers partners.

In addition to the list above, we have also as partners: ZF, Borgward Cars, Liebherr Tower Crane, XCMG, John Deere, Sandstorm, JINBEI, JMC, FAW, Yutong Buses, SSangyong, International Trucks, Renault trucks, Peugeot and Citroen.

TotalEnergies in the Middle East has a strong relationship with its prestigious distributors. As partners, trust and commitment are mutual values we share together.

United Arab Emirates

TotalEnergies

AW Rostamani Trading Co. LLC (Dubai & Northern Emirates)
P.O. Box: 55424, Abu Dhabi
Tel: +971 4 2112 999
Fax: +971 4 2952 440

Al Masaood LLC (Abu Dhabi, Al Ain)
Address: PO Box 322, Abu Dhabi – United Arab Emirates
Tel: +971 56 5015 667
Fax: +971 2 3078 465

ELF

Gargash Motors and General Trading LLC
Address: 89, Al Khabaisi Area, Al Ittihad Rd. Deira
P.O.Box 1047, Dubai, UAE
Tel: +971 4 381 1900

Kuwait

TotalEnergies

AbdulMohsen Abdulaziz Al-Babtain CO
P.O. Box 766
Tel: +965 2 182 2500

Fax:+965 2 476 4809

Address: Safat 13022, Kuwait

Email: [email protected]

ELF

Al Ghurair Lubricants Co. W.L.L
Address: Kuwait City, Ahmed Al-Jaber Street, Al-Zummorodah Tower
P.O.Box 2190, Mishref Code 40172, Kuwait
Tel: +965 2 220 6107

Fax: +965 2220 6108

Email: [email protected]

Oman

TotalEnergies

Towell Auto Centre LLC
Post Box: 1040,PC112.
Address: Muscat, Sultanate Of Oman
Tel: +968 2 452 6000
Fax: +968 2 452 6051
Email: [email protected]

Bahrain

TotalEnergies

BRUPCO TRADING W.l.l.
Address: Bldg. 1075, Road 419, Salmabad 704
P. O. Box: 32233, Kingdom of Bahrain
Tel: +9731 778 5001
Fax:+9731 778 5765

Email: [email protected]

ELF

YKA (AL Moayyad & Sons)
P. O. Box: 143
Tel: +9731 745 6369
Fax:+9731 721 1885

Email: [email protected]

Sudan

TotalEnergies

AROMA Engineering CO. LTD.
Address: HOUSE NO. 15 - BLOCK 12- ALAMRAT ST 5
Tel:+249 91 239 4773
Mobile: +249912301446, +249912163871
Fax:  +249-183 475864
P.O Box:8283 KHARTOUM - SUDAN
Email: [email protected]

Afghanistan

TotalEnergies

Bashiri General Trading LLC Br.
Address: 1 Al Budoor Building, Al Maktoum Hospital Road, Dubai - UAE

P. O. Box: 172088
Tel: +971 4 232 4800
Fax:+971 4 232 4900

Email: [email protected]

ELF

Kefayat General Trading 
Address: 2nd District, Dahan-e-Bagh Square, Parwan Business Center, Ground Floor, Kabul, Afghanistan

P. O. Box: 25678
Tel: +971 4 225 2025
Fax:+971 4 225 4131

Email: [email protected]

Iraq

ELF

Greatness Acheivement TRD & GEN CONT CO
Address: Muaskar Al Rasheed, Al Karradah
Baghdad, Iraq
Email: [email protected]
Tel: +971 78000 08786, +964 78000 08786

Djibouti

TotalEnergies

RUBIS ENERGIE DJIBOUTI
Address: Avenue Georges Pompidou, République de Djibouti
P.O.:153 Djibouti
Email: [email protected]
Tel: +253 21 32 0024
Mobile:+253 77 81 0497

Yemen

TotalEnergies

Arabic Canton Trading
Address: Al-Hamadi Building, Alrabat Street, Aden, Yemen
Email: [email protected]
Tel: +967 77 708 0804
Mobile:+967 737 800 010

ELF

National Trading Company
Address: NATCO Building, Djibouti Street, Sana'a, Yemen.
Email: [email protected]
Tel: +967 73 788 9911

Qatar

TotalEnergies B2B

AAMAL Trading & Distribution Co.
Address: 11th Floor, AAMAL Tower, West Bay, Doha, Qatar
P.O.:Po Box: 919
Email: [email protected]
Tel: +974 5 554 8623

TotalEnergies B2C

AL Tayeb Enterprises
Address:1st Floor, Retaj Tower, B Ring Road, Doha, Qatar
P.O.:Po Box: 8352
Email: [email protected]
Tel: +974 7 017 9284

At TotalEnergies, the safety of people and operations, environmental protection, customer satisfaction and listening to stakeholders are at the heart of everything we do. Industrial hygiene, employee health and product quality are absolute priorities. In line with this, the following three health-related focuses are key aspects of our operations:

• Workplace Health, for our employees and service providers
• Health and the Environment, for people living and working near our facilities or likely to be exposed to them
• Health and Products, for our customers throughout the life cycle of our products

In response to the risks that may arise from our activities, we systematically implement a risk prevention and mitigation process that brings together front-line teams and specialists across all phases, from project design and execution to site dismantling and reclamation.

 

The process is built on industrial risk analysis and involves:

• Introducing standards that are applicable across the board
• Deploying an organization aligned with the risk management system
• Verifying correct application of the system following risk assessmentsThis verification takes the form of self-assessment and internal and external inspections and audits.

 

Road transportation and shipping safety are also an absolute priority, especially when hazardous materials are involved. Appropriate measures and technical and organizational tools are implemented to manage transportation-related risks. They include:

• The PATROM program to improve road transportation overseas
• The Transportation Management System
• The General Guidelines for Driving Light Vehicles for Africa and the Middle East
• Ship and barge vetting
• Routine inspection of maritime terminals in line with the Oil
• Companies International Marine Forum's (OCIMF) international standard

 

The environmental and community impact of our operations and products is routinely analyzed. Solutions are sought to manage risks, and all available resources are deployed to mitigate their impact. Our initiatives focus on four main areas:

• Managing waste and performing life cycle assessments
• Promoting new energies, energy efficiency and local economic development
• Protecting soil and water
• Reclaiming sites

 

TotalEnergies strives to become a reference for the industry in terms of HSE commitments. We are committed to: 

• Pursuing the goal of no harm to people.
• We protect the environment by identifying the environmental impact of our activities and taking actions as required reducing these impacts
• We use materials and energy efficiently to provide our products and services and most importantly promote a culture in which employees share this commitment
• We recognize staff participation is critical for HSE to function effectively hence we ensure regular trainings are imparted to our employees on Safety and we encourage our employees to STEP UP, STEP IN 
• We manage HSE matters as any other critical business activity

Our Initiatives in Corporate Social Responsibility

TotalEnergies initiates and supports social responsibility projects depending on the needs and challenges of the local communities. Our approach is a long-term commitment, and personal involvement of our employees.

Environment Protection

Since 1999, TotalEnergies has supported the Environment Agency of Abu Dhabi (EAD) in the preservation of Dugong. a rare marine mammal found in the UAE's coastal waters. Experts estimate that Abu Dhabi accounts for 40% of the Dugong population in the Arabian Gulf. In 2011, Total's partnership with EAD was extended for another three years.

Road Safety

In 2011, Total Marketing Middle East launched a three-week road safety awareness campaign in Dubai Called "My first license - I know my Road Rules", the campaign was run with the support of Dubai Police and reached 5000 students.

Now, done for over three consecutive years, this initiative was designed to inculcate road safety rules among children aged 5-9 years in UAE. Over 15000 students in Dubai now know their road safety rules thanks to Total!

Education

TotalEnergies was a founding partner of Petroleum Institute in Abu Dhabi, an engineering school established in 2001 and affiliated with Colorado School of Mines and the University of Maryland. The Institute sends around 150 graduates to Abu Dhabi National Oil Company every year.

The company actively supports a number of educational institutions in the UAE, including the Highest Colleges of Technology, the Institute of Applied Technology, and the Abu Dhabi Vocational Education Development Centre, which provides training and tuition to school leavers.

In 2008, TotalEnergies launched the Total ABK-VEDC Academy in association with the Vocational Education and Development Centre (VEDC) and with support of ADNOC. The Academy offers capacity building programs for 30-40 UAE nationals per year to equip them for entry-level jobs in the oil and gas industry.

The academy is the first professional development institute of its type set up in the UAE by an international oil company.
Today, ABK Academy graduates are employed by TotalEnergies ABK, Abu Dhabi National Oil Company and Bunduq Oil Company (Japan). ADMA-OPCO will started recruiting Academy graduates since 2014.

TotalEnergies in the Middle East is commited to provid effective grievance mechanism to internal stakeholders (employees), and external stakeholders (customers, local communities, ...).

To report any non commercial complaint, we have set up an effective grievance reporting mechanisms for all our stakeholders.

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